CHASE ROOF INSPECTIONS ROOFING SCAM OF SENIOR CITIZEN
On 4/10/2020 John Swindle with CHASE ROOF INSPECTIONS signed a contract, as did the Home owner to do a new roof replacement that was an insurance claim from a storm. The contract included for rotten decking to be replaced . First $50 cost of wood included in the contract. Any amount over that would be an additional cost for wood which was fine with the home owner because the homeowner already knew there were rotten decking around the fireplace chimney that needed replacing before installing the new roof.
When you have been in the attic as many times as the owner had prior to April the 10th, owner knew that was a priority. But it turned out that they didn't replace all of the rotten decking around the chimney and other places when they install the new roof. However, on 6/24/2020 after getting caught, his quality control person (Mick) visits the victim and asked a stupid question (Did we do this roof). He knew they had done this roof and maybe that they had committed home improvement roofing fraud.
On 4/17/2020 John Swindle roofing crew shows up around 7:00 AM and started to tear the old shingles off of the roof. Homeowner was awaken shortly afterward from the noise on the roof. They didn't even ring the doorbell to let anyone know that they were out there or had arrived, according to the security cameras. When owner went outside, they had removed quite amount of the shingles and the owner was very concern because there was a flood alert in the forecast for the day. It wasn't long before they had completely removed all of the roof shingles. And no replacement shingles had arrived. The delivery truck finally shows up. Owner went inside to make a cup of coffee and have a little breakfast. Came back outside later to find out that the new shingles was not the right color. The original color lite gray that the owner had requested to John Swindle on 4/10/2020 as the color he wanted to be put back on the house, but delivered was a charcoal black that later was found out by owner to be discontinue shingles for as long as a year before CHASE ROOF INSPECTIONS installed roof, according to manufacturer, GAF, Home Depot, and Lowe's.
However we have not been able to understand why Mr. Swindler would get black shingles to install on a owner home rather than what the owner requested. And Mr. Swindle have not even given an explanation why he did so either that sound true. But seeing how the shingles were discontinue shingles, one conclusion you can draw is that he got them at a very cheap price. On the other hand, the owner remembers the first day he met Mr. Swindle on 4/10/2020. Mr. Swindle had come by to give an estimate of a new roof. Swindle was parked in the driveway and the owner came out of his home side door into the carport area and Mr. Swindle gave him a very strange look. The kind of look that black people recognize coming from someone such as Mr. Swindle which happen to be White. It's a look that you never forget as a black person whenever you see it. You can't help but wonder when you end up with a black roof that have lot of poor installment issues, such as leaking every time it rains and other issues and Swindle really shows no remorse.
BELOW PHOTOS OF ROTTEN DECKING COVERED UP WITH NEW ROOFING ON 04/17/2020 BY CHASE ROOF INSPECTIONS
How the whole situation came to being uncovered, on 6/13/2020 the homeowner hired a tree company to remove the large oak tree in the back yard. And in the process of them removing the tree a very small rotten limb was dropped on the roof on the right side of the house. The owner went into the attic to see if any damage to the decking happens. A busted decking board were notice in the valley but nowhere really where the limb fell. So, the owner called Chase about the situation because Chase had just put the new roof on. The next week one of the guys that was part of the crew that put the new roof on, show up to repair the busted board. However, on 6/22/2020 homeowner go back into the attic to check out how the repair look from the attic inside. And that is when he thought to go by the chimney and look up around the chimney and got the biggest surprise. Only one little, short piece of board on one side had been replaced, as you can see in the photos above. For almost two-month homeowner thought Chase had properly repaired all the rotten and damage decking around the chimney on 4/17/2020 as stated on the contract when they installed the new roof, and nothing had been done.
There were a strange incident that took place on 6/27/2020 that alarmed the homeowner. Around 3:00 Pm the owner had just hung up the phone from talking to his sister about this poor-quality roof installation. He looks at his security cameras monitor, and notice John Swindle were parked across his driveway. So, he rushes to the front door thinking that Swindle had stop by to discuss the problems of the work. Now take into account that the owner had just a few days ago also made them aware that he had found out that CHASE did not replace the rotten decking around the chimney also. However as soon as the owner walks out on the front porch in view of Swindle, Swindle pulls off and would not even speak or anything, only gave the owner a funny look as if he cares less. Actions speaks louder than words sometime. At this point the owner is wondering what is wrong with this man. Does he think that black people homes don't matter when it come to repairs not being did that was in the contract. It also made the owner have second thoughts about a comment the Tree company owner that dropped a limb on the house had made about Swindle being a racist. The tree guy is a person of color ( Mexican ) and had called Swindle to ask how much the damage would cost and Swindle spoke in such a way and tone to him on the phone that it gave him that conclusion.
On 6/28/2020 John Swindle placed a call to the homeowner cell phone while the owner was talking on the land line phone and requested if it was all right to come that day and have one of his employees to go into the attic and verify the rotten decking. They show up that afternoon and his guy went into the attic and came back down and told Swindle that it was in fact as the photos show rotten decking around the chimney. On that same afternoon in conversation John Swindle admitted that in fact the shingles he had used on the homeowner house was discontinue singles and not available anymore and there should be some sitting in a warehouse somewhere. Because when they did the busted board repair in the valley, they could not get the repair to match with the discontinue shingle they installed on 4/17/2020 as you can see in the photo above. However, the homeowner already had found that out from Home Depot, Lowe's and GAF the manufacturer, all had informed the homeowner that the shingles used by Swindle had been discontinue in 2019.
CHASE ROOF INSPECTIONS BREACHES OF CONTRACT
1. Fail to replace all of the rotten and damage decking around the fireplace chimney and other areas as stated on the contract when the roof was installed on 04/17/2020.
2. Fail to install the Ice and Water shield membrane in the valley before installing the roofing, which is stated in his contract. And required by Code. It is noticeable when you go in the attic, seeing how there is a half inch gap where the center of the valley decking meet. and the ice and water shield is suppose to be install onto the decking. I guess they didn't count on anyone going into the attic to check for that. Like they didn't expect for anyone to check for the decking not being replaced around the chimney. After this page was publish on 7/20/2020 we discover that the valley has leaking going on and the water does not run out of the valley good after a heavy rain has stopped . There is also a rotten decking board where the valley meet that should have been replaced.
3. Homeowner insurance estimate included money for new step flashing to be installed around the chimney, and CHASE contract stated for flashing and seal to be did. However, chimney has leaks now in places that it didn't have, after CHASE did the work. All due to them not installing new step flashing around chimney and trying to reuse only the old counter flashing that had problems to begin with.
4. CHASE ROOF INSPECTIONS Contract has a 5 Year Installation warranty on it however, he does not honor it. It is meant to deceive you. Which is part of the Big Scam.
ANALYSIS
The homeowner happen to be an elderly disable senior citizen, that also is known by the SSA to have a vision impairment to the point when the SSA send him mail it is printed on 12 1/2 by 12-inch sheets of paper in bold print. However, it does not affect his ability to see colors good from a distance. John Swindle of CHASE ROOF INSPECTIONS took advantage of that by intentionally writing charcoal as the color on the contract even though the senior told him he wanted the same color that was already on the house. That is why this whole scheme started out from the beginning as a scam by John Swindle. The audio recording on 4/10/2020 of the carport security system confirmed this. It backs up and save for two weeks or more. So, when black charcoal shingles was delivered on 4/17/2020 it didn't make any sense to the owner at first . However the homeowner was forced to accept any color at the time because there was a flood alert in the forecast for that day and all the shingles had been removed from the home at that time. And by the way according to home advisory reviews this is not the first time Chase Roof Inspections has pulled this type of scam of not giving the owner the right color Shingles they had requested also we notice lately.
Copy Of CHASE ROOF INSPECTIONS Contract
John Swindle of CHASE ROOF INSPECTIONS was paid extra in the amount of over $500.00 to make corrections on the contract but never made the corrections on the victim copy. Swindle received checks in the amount of $7000.00. $530.00 more than he wrote the contract for and still didn't have his workers to deliver on the contract. With all of the breaches on the contract it was a complete scam.
WATER DAMAGE BELOW TO CEILING DID NOT EXIST PRIOR TO CHASE ROOF INSPECTIONS WORKING ON HOME
Water Damage in hallway that ran down from Northside of chimney that was not Flashed Properly
The north side of the chimney is right up above this area in the hallway. On 4/13/2020 the homeowner insurance adjuster inspected all of the rooms for damage and this hallway area didn't have this water damage on this date. However, CHASE show up on 4/17/2020 and put on the new roof without properly flashing and sealing the chimney and now this is the result. The homeowner insurance paid money for other rooms ceiling painting however, there was no damage on 4/13/2020 to this area at the time. However, the insurance did pay for the chimney to be properly flashed and sealed but CHASE failed to do that. CHASE have been given two difference opportunity to at least properly fix the chimney leak and there remain bad leakage. The problem is that CHASE ROOF INSPECTIONS took a lot of shortcuts in during this roof so he could pocket a larger profit. And the homeowner ends up with a sloppy, shoddy new roof installation did as a new Roof.
The busted board in the valley was not did by the tree removal company after all. It was discovered later that there are many busted boards all throughout the whole roof did by Chase Roof Inspections using that air impact hammer. We didn't notice it in the beginning. But after looking at the photo again a few months later, of the busted board in the valley. There is a new nail that just jump out at you in the first photo below. There wasn't any roofing damage on top of the house in that location as a result of anything fallen on the roof when the tree removal company took down the tree on the northwest part of the back yard.